EHR Revenue Cycle Director - IT Administration
Status:
Full TimeShift:
FT; ExemptExempt:
YesSummaryResponsible for the oversight and direction of all staff and activities related to the implementation, maintenance and optimization of electronic health record revenue cycle applications;Guides and directs the ongoing development of EHR applications to best support Health System revenue cycle functions.
Other informationREQUIRED QUALIFICATIONS Bachelor's degree in Accounting or Finance, or other related field,ORin lieu of degree, a minimum of 5 years of experience in healthcare revenue cycle operations and/or healthcare revenue cycle software configuration; 2 years of leadership experience in a healthcare environment; Project management experience; Certification in applicable Epic Application(s)ORsuccessfully obtains such certification within a reasonable time from hire date as may be required by North Oaks; Excellent communication and customer service skills; Excellent public speaking and presentation skills; Proficient in Microsoft Office applications, including strong Excel skills; Excellent analytical and problem-solving skills.
PREFERRED QUALIFICATIONS Master's degree in related field; Project management certification.
Manual and Physical Skill RequiredLong periods of sitting and working at the computer and on the phone.
Frequent movement throughout hospital for meetings within other departments.
Physical DemandsStrength:
MediumPush:
OccasionallyPull:
OccasionallyCarry:
OccasionallyLift:
OccasionallySit:
FrequentlyStand:
OccasionallyWalk:
OccasionallyResponsibilitiesDuties include, but not limited to:
1.
Facilitate and direct best strategies for the build and optimization of all revenue cycle applications;2.
Develop both long and short-term optimization and maintenance strategies;3.
Responsible for global knowledge of the revenue cycle and ensuring key indicators are timely monitored in order to quickly address and resolve system build issues;.
4.
Provide guidance and direction to the Revenue Cycle Application Manager and/or revenue cycle application teams as needed;5.
Set clear performance expectations for quality and performance and hold team members accountable;6.
Analyze and validate workflows (revenue cycle and otherwise) and facilitate adaption of system to support patient safety, quality, compliance, security, and efficiency;7.
Oversee change control processes as it relates to revenue cycle and ensure proper analysis and communication is completed;8.
Assist with the development of project work plans and manage special projects as needed;9.
Establish and facilitate excellent working relationships with leadership and all individuals/teams/committees throughout the Health System;10.
Interface with vendors and third parties as needed;11.
Closely review contract terms and conditions;12.
Initiate and/or sign-off on purchase requests and invoices as needed;13.
Participate in developing budgets;14.
Ensure that revenue cycle applications processes for test, build, and training facilitate support best practice as it relates to revenue cycle along with patient safety, quality, compliance, security and efficiency;15.
Plan and lead system update activities for respective application teams;16.
Collaborate with leadership and end-users to identify opportunities for optimization of system;17.
Serve as a system resource as it relates to the inter-relation of revenue cycle application build and actual revenue cycle workflows, processes and procedures;18.
Proactively communicate/report to departmental leadership the status/progress of work and any other relevant information as related to all application teams' activities;19.
Responsible for ensuring that system build activities support regulatory requirements as directed;;20.
Lead efforts to identify possible impacts of system build activities across all applications, interfaces and/or third-party applications and to find the best integrated solution(s) possible;21.
Maintain professional expertise by attending seminars/courses as required, review of published literature and self-education;22.
Timely perform employee evaluations and orientation in a consistent and meaningful manner;23.
Perform other duties as assigned; and24.
Follow North Oaks Health System compliance programs and all regulatory guidelines.
Recommended Skills Analytical Communication Customer Service Finance Financial Management Leadership Estimated Salary: $20 to $28 per hour based on qualifications.
Full TimeShift:
FT; ExemptExempt:
YesSummaryResponsible for the oversight and direction of all staff and activities related to the implementation, maintenance and optimization of electronic health record revenue cycle applications;Guides and directs the ongoing development of EHR applications to best support Health System revenue cycle functions.
Other informationREQUIRED QUALIFICATIONS Bachelor's degree in Accounting or Finance, or other related field,ORin lieu of degree, a minimum of 5 years of experience in healthcare revenue cycle operations and/or healthcare revenue cycle software configuration; 2 years of leadership experience in a healthcare environment; Project management experience; Certification in applicable Epic Application(s)ORsuccessfully obtains such certification within a reasonable time from hire date as may be required by North Oaks; Excellent communication and customer service skills; Excellent public speaking and presentation skills; Proficient in Microsoft Office applications, including strong Excel skills; Excellent analytical and problem-solving skills.
PREFERRED QUALIFICATIONS Master's degree in related field; Project management certification.
Manual and Physical Skill RequiredLong periods of sitting and working at the computer and on the phone.
Frequent movement throughout hospital for meetings within other departments.
Physical DemandsStrength:
MediumPush:
OccasionallyPull:
OccasionallyCarry:
OccasionallyLift:
OccasionallySit:
FrequentlyStand:
OccasionallyWalk:
OccasionallyResponsibilitiesDuties include, but not limited to:
1.
Facilitate and direct best strategies for the build and optimization of all revenue cycle applications;2.
Develop both long and short-term optimization and maintenance strategies;3.
Responsible for global knowledge of the revenue cycle and ensuring key indicators are timely monitored in order to quickly address and resolve system build issues;.
4.
Provide guidance and direction to the Revenue Cycle Application Manager and/or revenue cycle application teams as needed;5.
Set clear performance expectations for quality and performance and hold team members accountable;6.
Analyze and validate workflows (revenue cycle and otherwise) and facilitate adaption of system to support patient safety, quality, compliance, security, and efficiency;7.
Oversee change control processes as it relates to revenue cycle and ensure proper analysis and communication is completed;8.
Assist with the development of project work plans and manage special projects as needed;9.
Establish and facilitate excellent working relationships with leadership and all individuals/teams/committees throughout the Health System;10.
Interface with vendors and third parties as needed;11.
Closely review contract terms and conditions;12.
Initiate and/or sign-off on purchase requests and invoices as needed;13.
Participate in developing budgets;14.
Ensure that revenue cycle applications processes for test, build, and training facilitate support best practice as it relates to revenue cycle along with patient safety, quality, compliance, security and efficiency;15.
Plan and lead system update activities for respective application teams;16.
Collaborate with leadership and end-users to identify opportunities for optimization of system;17.
Serve as a system resource as it relates to the inter-relation of revenue cycle application build and actual revenue cycle workflows, processes and procedures;18.
Proactively communicate/report to departmental leadership the status/progress of work and any other relevant information as related to all application teams' activities;19.
Responsible for ensuring that system build activities support regulatory requirements as directed;;20.
Lead efforts to identify possible impacts of system build activities across all applications, interfaces and/or third-party applications and to find the best integrated solution(s) possible;21.
Maintain professional expertise by attending seminars/courses as required, review of published literature and self-education;22.
Timely perform employee evaluations and orientation in a consistent and meaningful manner;23.
Perform other duties as assigned; and24.
Follow North Oaks Health System compliance programs and all regulatory guidelines.
Recommended Skills Analytical Communication Customer Service Finance Financial Management Leadership Estimated Salary: $20 to $28 per hour based on qualifications.
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